*This is a Work Experience (work-based learning) position available through Workforce Solutions Coastal Bend. All candidates will be considered after program eligibility is determined.
Maintaining the office appointment book for all clinicians
● Answering phone calls and providing information to callers
● Performing clerical tasks
● Providing information about the basic counseling services offered to our clients
● Answering calls or referring inquiries about the counseling services and informing the clients of the insurances accepted
● Greeting clients, sending and receiving office correspondence and setting appointments
● Communicating with clients about their upcoming appointments within 24 hours to prevent no-shows ● Handling administrative support tasks such as answering phones, receiving visitors, sorting and distributing mail.
● Make sure the lobby has hand sanitizers for clients and wipe down counters to prevent spread of any communicable diseases.
Skills & Qualifications:
● Listening skills with HIPPA compliance
● Professional demeanor
● Customer care
● Orders and maintain office supplies as needed
● Spoken communication
● Focus
● Customer service
● Office software proficiency
● Handling a phone systems with ability to write legible phone messages
● Basic computer skills