*This is a Work Experience (work-based learning) position available through Workforce Solutions Coastal Bend. All candidates will be considered after program eligibility is determined.
Job Title: General Office Clerk/Receptionist
Position: PT, 8 am-5 pm, Monday-Friday
Location: Corpus Christi
Second Chance Employer: No
Pay Rate $10.00-$11.00 an hour
Age: 18+
Recruiter: O. Luna
Duties:
Will be first to answer route incoming calls on the 1st ring when at all possible.
· Will handle customers in a professional manner, use proper phone etiquette, and be courteous and helpful to everyone whether on the phone on in person.
· Will transfer and route calls and messages to staff and management, as instructed.
· Will assist students/customers with basic information such as course costs, start dates, assessment test registration and pricing. (Over the phone and in person)
· Will direct students/customers who have detailed questions, complaints, need to make payment, etc., to the appropriate staff member. (Over the phone and in person)
· Will accept student applications when program Coordinators are unavailable and make every effort to ensure that applications are complete and then turn in application to Student Services for processing.
· Will assist, if authorized, in taking assessment and or tuition payments when program coordinators are not available, or as instructed or approved by management personnel.
· Will check-in assessment participants, check profiles for completion and enter data for assessments, etc., prior to the scheduled test date.
· Will assist with orientations, contests, job fairs as needed.
· Will contact supervisor with questions and concerns about job responsibilities.
· Will perform other duties as requested or assigned by management.
· Will be trained to enter student data, take tuition payments, scan documents and assist Student Services when assigned by management personnel.
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